- By qrcod.app admin
- 21-08-2026
- Category: Market Research
Top Food Delivery Platforms in Kuwait (2026 Update): How the New Fee Caps Are Reshaping the Market
A lot has changed in Kuwait's delivery scene since our last snapshot in August 2025. Meituan's Keeta entered the
market and is now the #2 most-used Food & Drink app in Kuwait, Deliveroo rolled out free nationwide delivery,
and β most importantly for restaurant owners β the Ministry of Commerce and Industry introduced binding
commission and delivery-fee caps that took effect in mid-2026. Below is an updated, independent overview of the
platforms serving Kuwait today, followed by what the new rules actually mean for your margins.
Data notes: Usage and ranking figures are best-effort estimates from public app-intelligence data (Similarweb,
August 2026) and press coverage. Treat them as directional, for comparison only β not official platform figures.
1) Talabat π°πΌ β Still the market leader
- Ranking: #1 Food & Drink app in Kuwait (Similarweb, August 2026)
- Position: Dominant, unchanged share of the market
- Why it stands out: Huge restaurant selection plus grocery and pharmacy delivery; part of Delivery Hero's
regional network; frequent promos and an updated app experience rolled out in August 2026.
Founded in 2004, Talabat remains Kuwait's largest marketplace by a clear margin. It continues to invest in retail partnerships
(recently adding Centerpoint) and merchant-training programs, including a 2026 partnership with the Kuwait Gastronomy &
Culinary Arts Organization.
2) Keeta π¨π³ β The fastest-rising new entrant
- Ranking: #2 Food & Drink app in Kuwait (Similarweb, August 2026) β ahead of Deliveroo and Jahez
- Launched in Kuwait: September 2025
- Why it stands out: Backed by Meituan's global delivery infrastructure; aggressive merchant onboarding of
local brands (Naif Chicken, Dipndip, Shrimpie) alongside international chains; competitive delivery pricing to build share fast.
Keeta's rapid climb to the #2 spot in under a year is the single biggest shift in Kuwait's delivery landscape since our last
update β and it has intensified price and promo competition across the board.
3) Deliveroo π·οΈ β Betting on free nationwide delivery
- Move in 2026: Launched free delivery across all six governorates, regardless of distance
- Partners: Thousands of restaurants and groceries
- Why it stands out: Premium selection, polished app experience, and a strategic shift from geographic
expansion toward order frequency and loyalty.
Operating in Kuwait since 2019, Deliveroo is now competing less on speed alone and more on removing delivery fees entirely for
the customer β a response to intensifying competition from Keeta and Jahez.
4) Jahez πΈπ¦ β Value-focused challenger
- Edge: Speed and value
- Why it stands out: ~33-minute delivery pledge, pin-drop addressing, flexible pre/post payment, low-cost
Jahez Prime subscription, and frequent steep discounts.
A Saudi-born platform expanding in Kuwait since 2022, Jahez continues to compete hardest on price β a strategy that gets more
expensive to sustain now that commissions are capped and platforms can no longer offset promo spend with unlimited merchant fees.
5) Cari π β The homegrown, merchant-friendly option
- Positioning: Local disruptor built around low/no commission for merchants
- Why it stands out: Same in-store pricing, merchants keep control of pricing and promos, fast delivery windows.
Cari was founded by the team behind Carriage after their non-compete with Delivery Hero expired, positioning it as the
restaurant-friendly alternative to the big international platforms. With the new regulation now capping what every platform can
charge, Cari's low-commission pitch is less of a differentiator than it was in 2025 β but it remains a solid option for merchants
who want to keep as much of the order value as possible.
Comparison Table
| Platform |
Market Position (2026) |
Key Differentiators |
| Talabat |
#1 β dominant leader |
All-in-one (food/grocery/pharmacy), huge selection, wide coverage, frequent promos |
| Keeta |
#2 β fastest-growing entrant since late 2025 |
Meituan-backed infrastructure, aggressive local merchant onboarding, competitive pricing |
| Deliveroo |
Established #3-4 tier |
Free nationwide delivery (2026), premium selection, polished app |
| Jahez |
Established #3-4 tier |
~33-min pledge, pin-drop address, flexible pay, Jahez Prime, deep discounts |
| Cari |
Rising local player |
Merchant-friendly commission structure, same menu prices, fast delivery |
The real story this year: commission and fee caps
In mid-2026, Kuwait's Ministry of Commerce and Industry introduced the first GCC-level regulation capping what delivery
platforms can charge. The headline rules:
- β’ 17% maximum commission on orders delivered by the platform (covering commission, ads, and featured placement combined)
- β’ 10% maximum commission if the merchant or customer handles delivery themselves
- β’ KD 1 maximum delivery fee charged to the consumer per order
- β’ A ban on forced exclusivity β platforms can no longer penalize merchants for offering self-delivery
- β’ Full compliance required by September 1, 2026, with penalties ranging from warnings to license cancellation after that date
We covered the regulation in detail in a
dedicated breakdown of the new delivery rules (in Arabic). The short
version for restaurant owners: for the first time, every platform above is playing under the same fee ceiling, which narrows the gap
between the "cheap" and "premium" platforms and makes self-delivery a genuinely protected option rather than something platforms can
quietly discourage.
Even so, 17% β or 10% for self-delivery β is still a meaningful cut of every order that passes through a third-party app. That's why
a growing number of restaurants and cafΓ©s in Kuwait are pairing their presence on these platforms with a
QR-code digital menu and direct ordering for dine-in and pickup customers, capturing those orders at effectively
zero commission while still using delivery apps to reach new customers.
Note: This article is an independent market snapshot for informational purposes and does not represent official
figures from the platforms or the Ministry of Commerce and Industry. See our
full regulation breakdown for the official rules and compliance deadlines.
Tags:
- Delivery Platforms
- Kuwait Apps
- 2026
- Commission Caps